Privacy Policy

Last updated: September 2026

Main Legal Entity, trading as Connecticut Fire Escape Painting, operates connecticutfireescapepainting.com. This policy explains what information we collect through this website and how we use it.

Information you give us

You can use this website without giving us any personal information. If you contact us, we collect what you choose to send:

By phone: your name, phone number, the building address and what you tell us about the work.
By email: your email address and anything in your message, including photographs you send. We ask for a building address because we cannot assess a fire escape without knowing where it is. We do not ask for and do not want financial details, identification documents or any sensitive personal information through this website.

Information collected automatically

Web server logs: IP address, browser type, pages visited, date and time
Analytics: Google Analytics 4, tracking standard site usage and page views
Call tracking: dynamic call-tracking numbers used to measure marketing response

Cookies

Cookies are small files placed on your device. We use strictly necessary cookies to make the site work properly, along with analytics cookies to measure and improve site performance. You can control cookies through your browser settings. Blocking them may affect how parts of the site work.

How we use your information

We use what you send us to:

respond to your enquiry and answer questions about your fire escape;
arrange a site visit, prepare an estimate and carry out work you instruct;
keep records of work we have performed;
comply with our legal, insurance and tax obligations. We do not sell personal information. We do not share it with third parties for their own marketing. We do not use it for automated decision-making or profiling.

Who we share information with

We share personal information only where it is necessary:

Service providers who operate our website, email and business systems, strictly acting on our instructions.
Insurers or professional advisers where a claim or a legal obligation requires it.
Where the law requires it, such as a valid legal request. If you ask us to liaise with a managing agent, building owner or another contractor about your project, we will share what is necessary for that purpose, and only with your instruction.

How long we keep it

Enquiries that do not lead to work are kept for 24 months and then deleted. Records of completed work, including estimates, correspondence, photographs and any condition reports, are kept for 7 years to meet our insurance, tax and record-keeping obligations.

Security

We take reasonable steps to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive personal or financial information by email.

Your rights

Connecticut residents have rights over their personal data under the Connecticut Data Privacy Act, including the right to know what we hold, to obtain a copy, to correct inaccuracies, to ask us to delete it, and to opt out of the sale of personal data or targeted advertising. We do not sell personal data and do not use it for targeted advertising.

Whether the Act formally applies to a business of our size depends on thresholds set by statute, but we will honour these requests regardless. To make a request, contact us using the details below. We may need to verify your identity before we act. If we decline a request, you may appeal by writing to us, and you may contact the Connecticut Attorney General.

Children

This website is intended for property owners, managing agents and building professionals. It is not directed at children, and we do not knowingly collect information from anyone under 18. If you believe a child has given us information, contact us and we will delete it.

Changes

We may update this policy. The date at the top shows when it was last revised. Material changes will be reflected here.

Contact

Main Legal Entity

168 Center St, Southington, CT 06489

(860) 352-6298

contact@connecticutfireescapepainting.com